Qualifying returns will be assessed a 15% processing fee. All returned merchandise must be unused, unaltered and unchanged from its original state and must be in its undamaged original packaging. Any merchandise returned that does not meet this criteria may be subjected to additional fees or refusal. NX cannot accept returns on special order, discontinued and/or non-stocking items.
All returned goods shipments should be sent freight prepaid to Nitrous Express at the address below. Please include a copy of the original invoice indicating when the part was purchased. Shipments received without a copy of the original invoice will be considered out of warranty. Returned goods orders will be processed ASAP and will be handled on a first come, first serve basis.
Nitrous Express & Snow Performance
ATTN: Service Department
5411 Seymour Hwy.
Wichita Falls, TX 76310
Nitrous Express (the warrantor) hereby warrants its product to the original purchaser thereof (the consumer) against any and all defects in workmanship and material under the following terms and conditions: The Limited Warranty is specifically limited to the original purchaser of the products and is enforceable only by such original purchaser. In the event of a defect in workmanship or material of the products, the Warrantor will repair or replace the product, or any defective part or parts thereof, at the election of the Warrantor, without charge to the consumer for such repair or replacement. This Limited Warranty shall not apply to labor charges, freight, material or other incidental expenses in connection with removal and/or replacement of such defective product on the Consumer’s vehicle. This Limited Warranty shall extend for a period of ninety (90) days, commencing from the date of the original purchase by the Consumer. The only exception to this limited term is for the NX "Lightning" series solenoids, which have a limited lifetime warranty (does not include electrical components, labor, or freight). The maximum liability of Nitrous Express in connection with this warranty shall not under any circumstances exceed the contract price of the product claimed to be defective.
Any returned products that are unclaimed after 180 days will be disposed of.